Abstract

Casualisation of employment and its effect on workers’ job satisfaction in the Nigerian workplace is arguably a subject of strategic and immense significance. This perhaps is due to the fact that employees tend to be motivated and productive when satisfied, all things being equal. This study thus examined whether differences exist in the level of job satisfaction of casual and permanent employees in the Nigerian banking industry. Additionally, the study attempted to ascertain the pervasiveness of casualisation in the banking sector and the level of job satisfaction of the casual and permanent employees. The study focuses on the Nigerian banking sector using a survey of some selected deposit money banks (DMBs) within the Ikeja metropolitan area of Lagos state. A sample size of 250 was drawn from the study’s population using the multi-stage sampling technique. The short form of the Minnesota Satisfaction Questionnaire was adapted to collect the required data. From the two hundred and fifty questionnaire administered, two hundred and ten (210) was found usable. The elicited data were analyzed using descriptive and inferential statistics. The findings of the study revealed a moderately high incidence of casualisation among the study’s sample in the Nigerian banking industry. Also, the level of job satisfaction of both the casual and permanent staff was found to be moderately high. It was further revealed that casual workers were less satisfied with certain job aspects such as pay, opportunity for promotion or career advancement, job insecurity and work autonomy; however, no significant difference was found in the overall level of job satisfaction of casual employees and that of their permanent counterparts. It was recommended that management of organizations should not only formulate but endeavour to implement policies of fair pay with fringe benefits, promotion opportunities and job security among all categories of employees.